Shipping policy

Thank you for shopping with By Mila. Every order is packed with care — and signed by Mila herself.

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We currently ship within the United States only.

Standard Shipping: $4.99 Free Standard Shipping on orders over $35

Estimated delivery time: 5–10 business days after processing.

Order Tracking Once your order ships you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

Lost or Delayed Packages By Mila is not responsible for packages lost or delayed due to carrier issues. If your package appears lost please contact us at hello@shopbymila.com and we will do our best to help resolve the situation.

Incorrect Address Please double-check your shipping address at checkout. By Mila is not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order please contact us immediately at hello@shopbymila.com.